🧊 DryICE

Account Deletion & Data Privacy

📋 Deleting Your Account

This page explains how to delete your DryICE account and what data will be removed. You can do it yourself from inside the app, in under a minute, without contacting us.

📊 What Data We Collect

DryICE collects the following information to provide our community ICE sighting tracking service:

Authentication & Profile Data

  • Email address (for account authentication)
  • Display name/username (shared with sighting reports)
  • Profile photo (if provided via OAuth)
  • OAuth provider information (Google, Apple, or email)

Location Data

  • GPS coordinates when reporting ICE sightings
  • Device location to show nearby sightings
  • Saved favorite locations (optional)

User-Generated Content

  • ICE sighting reports (location, descriptions, notes)
  • Photos of sighting locations (optional)
  • Votes on sighting reports (thumbs up/down)
  • Favorite location names and addresses

Usage & Device Data

  • App preferences and settings (stored locally)
  • Device type and operating system
  • App usage analytics (to improve service)
  • Push notification tokens (for sighting alerts)

🎯 How We Use Your Data

  • Community Service: Display ICE sighting information to help community members stay informed and aware
  • Location Services: Show nearby sightings and enable distance-based filtering within your selected radius
  • Quality Control: Use voting data to maintain accuracy of sighting reports
  • Community Safety: Help communities stay informed about ICE activity in their area
  • Account Management: Authenticate users and sync data across devices
  • Service Improvement: Analyze usage patterns to improve app functionality

🔒 Data Sharing & Privacy

What we share publicly: Your display name/username is shared with ICE sighting reports to provide attribution. This is the only personal identifier shared with the community.

What we keep private: Your email address, full profile information, device details, and personal settings are never shared publicly or sold to third parties.

Third-party services: We use Google Maps for location services, Firebase for authentication and data storage, and analytics services to improve the app. These services operate under their own privacy policies with strict data protection agreements.

🗑️ What Gets Deleted

When you delete your account, the following data will be permanently removed:

  • Account Information: Email, password, profile photo, and authentication data
  • Personal Settings: App preferences, favorite locations, notification settings
  • Your Reports: Every sighting you reported that has not yet expired, including any photos attached to them
  • Your Votes: Your thumbs up and down, removed from other people's reports
  • User Identification: Your username/display name will be removed from future use
  • Private Data: All personal information stored in our systems
⚠️ Cancel your subscription first: Deleting your account does not cancel an active subscription — only you can do that, in your Google Play or App Store subscription settings. Cancel there first or you may continue to be charged. A minimal billing record also stays with our payment providers, because tax and consumer-protection law requires it; it holds no location data and none of your reports.

🔄 Account Deletion Process

You delete your account yourself, from inside the app. There is nothing to send us and nothing to wait for.

  • Review Your Data

    Before deleting, you may want to export your data. Open the DryICE app, go to Settings → Data Export to download a copy of your information.

  • Open Account → Delete Account

    In the DryICE app, go to the Account page and choose Delete Account.

  • Confirm It Is You

    Re-enter your password, or sign in again with Google or Apple, depending on how you signed up. This step is what stops someone who picks up an unlocked phone from deleting your account.

  • Done

    Your account and data are deleted immediately. There is no waiting period and no confirmation email to look out for.

⚠️ This action cannot be undone. Account deletion is permanent and takes effect at once — neither you nor we can reverse it. If you're experiencing issues with the app, please contact support first — we may be able to help! Encrypted database backups age out separately within 7 days.

Can't sign in? If you have lost access to your account you cannot use the in-app flow, so email support@dryiceapp.com with the subject "Account Deletion Request" and we will verify your identity and delete it for you.

💡 Before You Go...

If you're concerned about privacy or have issues with the app, consider these alternatives to account deletion:

  • Clear Local Data: Go to Settings → Clear All Data to remove locally stored information without deleting your account
  • Disable Notifications: Turn off push notifications in Settings if you're receiving too many alerts
  • Update Privacy Settings: Adjust your location sharing and data collection preferences
  • Take a Break: Simply sign out and come back when you need ICE sighting information again

📞 Need Help?

If you have questions about account deletion or data privacy, please contact us:

DryICE - Community ICE Sighting Tracker

Helping communities stay informed and safe