🔍 Overview
DryICE is a community-driven ice delivery tracking application that helps users find and report ice availability during emergencies and regular needs. We are committed to protecting your privacy and being transparent about how we collect, use, and protect your information.
📊 Information We Collect
📍 Location Data
- GPS Coordinates: We collect your precise location when you report ice deliveries or enable location services
- Usage: Location data is used to show nearby ice delivery reports and enable location-based features
- Storage: Location data is stored locally on your device and shared with the community for ice delivery mapping
📝 User-Generated Content
- Ice Delivery Reports: Information you provide about ice availability, including addresses, quantities, status updates, and optional photos
- Votes and Ratings: Your thumbs up/down votes on delivery reports to help maintain accuracy
- Notes and Comments: Any additional information you provide about ice deliveries
📱 Device and Usage Information
- Device Information: Browser type, operating system, and device identifiers
- Usage Data: How you interact with the app, pages visited, and features used
- Performance Data: App crashes, loading times, and error reports
💳 Payment Information (Premium Users Only)
- Subscription Data: If you subscribe to premium features, we collect subscription status and payment metadata through Stripe (web) or RevenueCat (mobile)
- No Credit Card Storage: We do not store credit card numbers, CVV codes, or other sensitive payment information. All payment data is processed securely by our payment processors (Stripe and Apple/Google Play Store)
- Transaction Records: We maintain records of subscription status, subscription tier, and renewal dates for service delivery
🎯 How We Use Your Information
Primary Uses
- Community Service: Display ice delivery information to help community members find available ice
- Location Services: Show nearby deliveries and enable distance-based filtering
- Quality Control: Use voting data to maintain accuracy of delivery reports
- Emergency Response: Facilitate ice distribution during emergencies and disasters
Data Processing
- Local Storage: Most data is stored locally on your device using browser storage
- Community Sharing: Delivery reports are shared with other users to create a community resource
- Analytics: Usage patterns help us improve the app's functionality and user experience
🔗 Data Sharing and Disclosure
Community Features
- Public Information: Ice delivery reports, votes, and general location areas are visible to all users
- Username Sharing: Your display name/username is shared with delivery reports to provide attribution. This is the only personal identifier shared with reports.
- Protected Data: Email addresses, phone numbers, and other personal identifiers are not shared with delivery reports
Third-Party Services
We use the following third-party services to provide and improve DryICE:
Firebase (Google)
- Firebase Authentication: Manages user accounts and sign-in (email/password, Google Sign-In, Apple Sign-In)
- Cloud Firestore: Stores delivery reports and user data
- Firebase Cloud Storage: Stores delivery photos
- Firebase Cloud Functions: Processes server-side operations
- Privacy Policy: https://firebase.google.com/support/privacy
Google Maps Platform
- Google Maps JavaScript API: Displays maps, markers, and calculates distances
- Geocoding API: Converts addresses to coordinates and vice versa
- Privacy Policy: https://policies.google.com/privacy
Payment Processing
- Stripe (web payments): Processes premium subscription payments on web platforms. Stripe handles all payment information directly and we do not store credit card details.
Privacy Policy: https://stripe.com/privacy - RevenueCat (mobile in-app purchases): Manages in-app purchases and subscriptions on iOS and Android
Privacy Policy: https://www.revenuecat.com/privacy
Authentication Providers
- Google Sign-In: Optional authentication method on Android and web
Privacy Policy: https://policies.google.com/privacy - Apple Sign-In: Optional authentication method on iOS
Privacy Policy: https://www.apple.com/legal/privacy/
Data Sharing with Third Parties
- No Data Sales: We do not sell your personal information to third parties
- Service Providers: We share limited data with the services listed above as necessary to provide DryICE functionality
- Secure Agreements: All third-party service providers operate under strict privacy and security agreements
Legal Requirements
- We may disclose information if required by law or to protect safety and security
- Emergency situations may require sharing location data with authorities
🔒 Data Security
Protection Measures
- Encryption: Data transmission is encrypted using industry-standard protocols
- Local Storage: Sensitive data is stored locally on your device when possible
- Access Controls: Limited access to data based on necessity and role
- Regular Updates: Security measures are regularly reviewed and updated
User Controls
- Location Permissions: You control when and how location data is shared
- Data Deletion: You can clear your local data through the app settings
- Opt-Out Options: Features can be disabled if you prefer not to share certain information
✅ Your Privacy Rights
Access and Control
- Data Access: You can view all data stored locally on your device
- Correction: Update or correct your delivery reports and profile information
- Deletion: Remove your data through the app's settings or by clearing browser data
- Portability: Export your data in a standard format
Communication Preferences
- Notifications: Control push notifications and emergency alerts
- Updates: Opt-in or opt-out of app updates and feature announcements
👶 Children's Privacy
DryICE is designed for general audiences and does not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
⏰ Data Retention
Automatic Cleanup
- Delivery Reports: Old delivery reports are automatically cleaned up after 6 hours to maintain relevance
- User Data: Local user preferences and settings are retained until manually cleared
- Analytics: Usage data is retained for service improvement purposes
Manual Deletion
- Users can manually clear all data through the app settings
- Browser data clearing will remove all locally stored information
🌍 International Users
DryICE is designed to work globally, but data protection laws vary by jurisdiction. We strive to comply with applicable privacy laws including GDPR, CCPA, and other regional regulations.
📝 Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify users of significant changes through the app or other appropriate means.
🚨 Emergency Situations
During declared emergencies or disasters, we may expedite data sharing with authorized emergency response organizations to facilitate ice distribution and community safety.
📞 Contact Information
For questions about this Privacy Policy or your privacy rights, please contact us at support@dryice.app or through the app's feedback system.
✅ Consent
By using DryICE, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw consent by discontinuing use of the app and clearing your local data.
For information about deleting your account and data, please visit our Account Deletion page.